Refunds
Refund Policy
General refund information for service engagements with System's Support Solutions NV.
Service-based work
IT support, consultation, assessment, and maintenance work is typically scoped as a professional service. Refund eligibility depends on the written scope, payment terms, and work already performed.
Billing questions
Billing or refund questions should be sent to helpdesk@sss-nv.com with the relevant invoice or engagement details.